Privacy Policy

Privacy Policy

Effective Date: 26-09-2023

Last Updated: 17 Feb 2024

1. Introduction

Welcome to Iris Weaves ("we," "us," or "our"). At Iris Weaves, we respect your privacy and are committed to protecting your personal information in accordance with the applicable Indian data protection laws. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you use our website, https://irisweaves.com, or interact with us in any way.

By accessing or using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information from you, including but not limited to:

2.1. Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

2.2. Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, referral URLs, and pages viewed.

2.3. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing and shopping habits. You can manage your cookie preferences by adjusting your browser settings.

2.4. Customer Support: When you contact our customer support team, we may collect information related to your inquiries and interactions with us.

3. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

3.1. Processing Orders: We use your personal information to process and fulfill your orders, send order confirmations, and provide customer support.

3.2. Communication: We may send you emails about your orders, updates, promotions, and newsletters. You can opt out of promotional emails at any time.

3.3. Improving User Experience: We use information about your browsing habits and preferences to enhance your experience on our website and personalize content and recommendations.

3.4. Legal and Security: We may use your information to comply with legal obligations, resolve disputes, and protect our rights and the security of our website.

4. Information Sharing

We may share your information with third parties in the following circumstances:

4.1. Service Providers: We may disclose your information to third-party service providers who assist us with website operations, payment processing, order fulfillment, and other functions necessary to run our business.

4.2. Legal Compliance: We may share your information when required by Indian law or in response to legal requests, court orders, or government regulations.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

5. Your Choices

You have certain rights and choices regarding your personal information:

5.1. Access and Update: You can access and update your account information by logging into your account on our website.

5.2. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the email.

5.3. Cookies: You can manage your cookie preferences by adjusting your browser settings.

6. Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, in accordance with Indian data protection laws.

7. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from individuals under 16 years of age.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

team.irisco@gmail.com

10. Consent

By using our website and providing your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.